Refund policy

No Return / No Exchange Policy

At Stanced Pro, we take pride in providing high-quality products and a seamless shopping experience. To maintain the quality of our items and ensure fairness for all customers, we operate under a strict No Return / No Exchange Policy. Please read carefully before making a purchase.

All Sales Are Final

All products purchased from Stanced Pro are final sale. We do not offer returns, exchanges, or cancellations for any reason, except as required by law. By completing a purchase, you agree to this policy and acknowledge that you understand it fully.

 

Product Inspection

We carefully inspect every product before it leaves our warehouse to ensure it meets our high-quality standards. Minor variations in color, size, or appearance may occur due to lighting, display settings, or manufacturing processes, and these are not considered defects.

Damaged or Defective Items

If your item arrives damaged or defective due to shipping or manufacturing issues:

Please contact us within 7 days of delivery.

  • Include photos of the damaged or defective item and the packaging it arrived in.

  • We will review the issue and may provide a replacement, store credit, or other resolution at our discretion.

Items damaged after delivery, through misuse, or normal wear and tear are not eligible for any compensation.

Shipping Issues

We are not responsible for shipping delays caused by carriers or customs. If your package is lost in transit, we may provide guidance on filing a claim with the carrier.

  • All shipping-related concerns must be reported within 14 days of the estimated delivery date.

 

Digital Products / Downloads

Digital products, downloadable items, or services are non-refundable and non-returnable once purchased. Please ensure you review the product description carefully before purchase.

 Exceptions Required by Law

Where local laws provide for certain rights to return products or receive refunds (e.g., faulty or misdescribed goods), these rights remain in effect. In such cases, please contact our support team, and we will guide you on the applicable process.

 Customer Responsibility

Before making a purchase, please ensure:

  • You have carefully reviewed the product description, images, and specifications.
  • You are aware of sizing, colors, and other product details.
  • You are making a purchase with full understanding that no returns or exchanges will be accepted.

 

Contact Us

If you have any questions regarding our No Return / No Exchange Policy, please contact us on Instagram @Stancedpro or our Email Stancedpro.com@gmail.com.

We value your trust and are committed to providing high-quality products. Your satisfaction is important to us, and we encourage you to review your purchase carefully before completing your order.